SHIPPING POLICY

Your items should be at your door within 7-10 days of your order confirmation. In case the item of the order placed is in back order, shipping may take a little longer which we will communicate to you. Expect no duties or extra charges. Please ensure you have provided all important information including a contact number should there be any questions to your location. Once your order is ready for delivery our team will call to verify address and a perfect time to have your item delivered.

Local  

We deliver across the Republic of India using our approved logistics providers. Any local custom duties or other charges will be charged to the client’s account. Once your order has been shipped, you will be provided with the tracking number and the website of the logistics provider in order to be able to track the status of your order.

International  

AVStore does ship internationally. However, acceptance of orders being shipped internationally will be at the sole discretion and approval of the management team at AVXellence Technologies Pvt. Ltd.

QUESTIONS

If you have any further questions, please do not hesitate to contact us. If you wish to initiate a return, please send us an email at info@avstore.in stating your order ID, reason for return and photographs of the product condition. 

What is the estimated delivery time?

If the item is in stock, it will be delivered in 7-10 days from the order date.

How will the delivery be done?

We send all packages via reputed couriers firms.

How do I track my shipment?

We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will have the couriers’ tracking number and the link for tracking.

The Best Place To Buy Audio Video Systems

We are officially partnered authorised retailers with over 40 AV manufacturers from around the world and stand behind the authenticity and quality of our offerings. As AV enthusiasts ourselves, we use our expertise and many years of experience to deliver the best possible home entertainment systems. 

Amongst our goals is ensuring that AVStore customers receive the finest, most authentic and fun shopping experience online or in-store at our experience centre - AVXellence. If anything goes wrong with your new purchase, we will be there to fix it.

When we first got started in the business, we knew we only wanted to showcase products that we truly believed in. Our team members spend hours every day testing the gear you see on our website so you get the best possible advice and recommendations to build your perfect system. Additionally, our management team have visited numerous international trade shows and visited the manufacturing facilities of many different AV brands to ensure we curate a collection of high quality products that are worthy of your time and investment. 

We have been helping audiophiles and videophiles make informed purchase decisions for over a decade. We know you spend countless hours researching between speakers, headphones, amplifiers etc. to narrow down on the perfect one for you. However, that process can get confusing and our in-house team of AVXperts are always on hand to help you in your journey,

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